Terms and Conditions
Terms and conditions for Gold Star Hotel
Thank you for choosing Gold Star Hotel, where luxury gaming and relaxation await. We are excited to welcome you as our guest and are dedicated to ensuring your stay is exceptional. Please take a moment to familiarize yourself with the following guidelines, which govern your visit to our casino-hotel.
Reservation Policy
Guests must be 21 years old or older to book a room at Gold Star Hotel and provide a valid government-issued ID upon check-in.
Check-In/Check-Out
Check-in is at 3:00 PM and check-out is at 11:00 AM. Requests for early check-in or late check-out may be accommodated based on availability for an additional charge.
Room Rates
Rates are based on double occupancy and do not include taxes, gratuities, or resort fees. Extra guests or amenities may incur additional charges.
Payment Policy
A credit card is required to secure your reservation, and a deposit may be charged at check-in. Cash payments are not accepted.
Cancellation Policy
Cancellations must be made at least 48 hours in advance to avoid penalties. Late cancellations or no-shows will be charged for one night's stay.
Smoking Policy
Gold Star Hotel is smoke-free, and smoking is prohibited indoors. A cleaning fee will be assessed for violations.
Gaming Regulations
Guests must adhere to gaming laws and provide a valid ID when participating in casino activities.
Alcohol Policy
Only guests of legal drinking age may consume alcohol on the premises. Disruptive behavior or excessive drinking will not be tolerated.
Noise Policy
Please be considerate of other guests by keeping noise levels down, especially late at night. Parties in guest rooms are not permitted.
Security
The safety of our guests is paramount, with security personnel on duty 24/7. Please report any suspicious activity to hotel staff.
Damages
Guests are accountable for any damages to hotel property, which will be billed to the credit card on file.
Personal Belongings
Gold Star Hotel is not liable for lost or stolen items. Please use the in-room safe for valuables.
Pet Policy
Pets are not allowed, except for service animals as defined by the with Disabilities Act.
Amenities
Guests can enjoy our casino, restaurants, spa, and fitness center. Additional fees may apply for certain amenities.
Privacy Policy
Your privacy is respected, and personal information will not be disclosed without your consent, unless required by law.
By reserving a room at Gold Star Hotel, you agree to comply with the above guidelines. We hope you have a pleasant stay and anticipate serving you again. Thank you for choosing Gold Star Hotel.