Privacy Policy
Privacy Policy for Gold Star Hotel
Gold Star Hotel places a high priority on safeguarding the privacy of our guests' personal information. We are dedicated to ensuring the responsible use of your data in compliance with all relevant laws and regulations. This Privacy Policy details the collection, utilization, and protection of your information when visiting our casino-hotel.
Data Collection:
When booking a reservation at Gold Star Hotel, we may gather the following information from you:
- Name
- Contact details (such as phone number and email address)
- Payment information
- Date of birth
- Preferences and special requests
- IP address and other technical data obtained through cookies and tracking technologies
We collect this information to fulfill your requested services, like making a reservation, receiving special offers, and joining promotions. Furthermore, we may enhance our services and tailor your experience at Gold Star Hotel based on this data.
Utilization of Your Information:
We utilize the collected information to:
- Process and verify your reservation
- Communicate regarding your reservation and provide service updates
- Personalize your stay at Gold Star Hotel
- Share marketing offers and promotions that may interest you
- Conduct market research and enhance our services
Additionally, we may use your information to adhere to legal obligations, address legal demands or court orders, and ensure the safety of our guests and staff.
Information Sharing:
We may share your data with third parties under specific circumstances, such as service providers, legal authorities, affiliates for promotional purposes, or in the context of corporate transactions. Your personal information is not sold or rented to third parties without your consent for their own marketing purposes.
Security Measures:
Gold Star Hotel takes the security of your personal data seriously and has implemented various measures to safeguard it from unauthorized access, alteration, disclosure, or destruction. Access to your information is restricted to authorized personnel, and we regularly assess our security protocols to maintain the safety of your data.
Your Rights:
You have the right to access, update, correct, and delete your personal information at any time. You can opt-out of marketing communications by following the instructions in our emails or contacting us directly. For inquiries about your data handling, please reach out to our Privacy Officer at [email protected].
Cookie Usage:
We utilize cookies and tracking technologies to enhance our website, analyze trends, and personalize your experience. You may disable cookies in your browser settings, although this could impact your website experience.
Policy Updates:
Occasional updates to our Privacy Policy may occur to reflect changes in our practices or legal obligations. Significant changes will be communicated through our website or email. We recommend reviewing this policy periodically to stay informed.
Contact:
For any questions or concerns about our Privacy Policy or your personal information, please contact our Privacy Officer at [email protected]. We value your trust and loyalty as a guest at Gold Star Hotel. Thank you for choosing us.